Returns & Exchanges

Due to the perishable nature of our beverages, we do not accept returns; however, we are committed to ensuring you love your poppi experience. If your order arrived damaged or didn't meet your expectations, please reach out to us within 30 days of purchase for a replacement or refund.

Return Process

• 1.
  Inspect Your Shipment

  Upon arrival, please check your cans for any signs of damage or leakage that may have occurred during transit.

• 2.
  Gather Documentation

  Take clear photos of the damaged product and keep your order number handy to help our team process your request quickly.

• 3.
  Contact Support

  Email our customer experience team at [email protected] with your order details and the photos you collected.

• 4.
  Receive Resolution

  Once your claim is reviewed, we will issue a full refund to your original payment method or ship out a fresh replacement pack immediately.